Frequently Asked Questions
What is your delivery time?
Delivery times vary by product and may depend on how busy our carriers are. We do our best to deliver your product within 2-5 business days.
My desired item is sold out, will it be back?
We're sorry to hear your desired item is currently out of stock. We're doing our best to restock sold-out items as quickly as possible. We recommend signing up for the restock alert next to the item in question. We'll automatically send you an email when the item is restocked!
What are the shipping costs?
Shipping costs are calculated based on your location and the items in your order. You'll always see the shipping costs before checkout.
What payment methods do you accept?
You can easily pay at Con-Con.io with iDeal, Mastercard, Bancontact or Klarna.
Trade fair days: During trade fair days you can pay via Pin, Klarna and cash.
How can I see the status of my delivery?
As soon as your order has been shipped, you'll receive an email from us with the track & trace code. You can use this link to monitor the status of your package.